Your privacy is important to GarageTime, LLC (“GarageTime,” “Garage Time”, “We,” or “Us”). This Privacy Policy covers how We treat data collected during your use of www.bookgaragetime.com and related sites (the “Site”), GarageTime’s mobile apps, software, services, and/or any other offerings GarageTime may provide from time to time (collectively, the “Products”).  This Privacy Policy, along with GarageTime’s Terms and Conditions, available at bookgaragetime.com/terms governs your use of the Products. By using any of the Products, you agree to be bound by the terms and conditions of this Privacy Policy.  If you do not agree to the terms of this Privacy Policy or the Terms and Conditions, please do not use the Products.  Capitalized terms used but not defined in this Privacy Policy will have the definitions given to them in the Terms and Conditions.

We reserve the right to revise Privacy Policy in our sole discretion at any time by posting the changes on the Site. Although we may attempt to notify you when we make substantial changes to this Privacy Policy, you should periodically review them for the most updated version. We may, in our sole discretion, revise these terms and conditions, and you agree to be bound by such modifications.

1. Collection and Use of Personal Information

“Personal Information” is data that can be used to uniquely identify or contact a single user of the Products (“User”).  Personal Information does not include “aggregate” information, which is data We (or Our third party vendors) collect about the use of the Products or about a group or category of services or Users, from which individual identities and other Personal Information has been removed.  We may use Personal Information to provide the Products, as well as for purposes such as data analysis and research to improve GarageTime’s Products. You may be asked to provide Personal Information when in contact with GarageTime, and in order to make arrangements with a Guest or Host, as the case may be, and to receive feedback from Users. GarageTime may share Personal Information and use it as described in this Privacy Policy. Such Personal Information may be combined with other information to provide and improve Products, content, and advertising. By providing Us with Personal Information about yourself through any means, you consent to Our collection, use, disclosure and transfer of that information, and to Us sending you marketing communications related to Our Products. If you do not provide Us with requested Personal Information, We may not be able to provide you with some or all of the services or features included in the Products.

2. Personal Information We Collect

We collect the following types of information:

Information you provide Us directly:

  • Name, username, password, mailing address, phone number, email address, User preferences, general preferences, credit card information and payment history. 
  • Host or Guest profile information that you provide (as set forth in Section 3). 
  • Submitted Content (e.g., photos, comments, and other materials) that you post to the Products.
  • You may send messages to other users through the site, and We have access to those communications.
  • Communications between you and Us. For example, We may send you Product-related emails (e.g., account verification, changes/updates to features of the Products, technical and security notices). Note that you do not have the ability to opt out of Product-related e-mails.

Cookies and similar technologies: 

  • When you visit the Site or make use of another Product, We may use cookies and similar technologies like pixels, web beacons, and local storage to collect information about how you use a Product and provide features to you.
  • We may ask advertisers or other partners to serve ads or services to your devices, which may use cookies or similar technologies placed by Us or the third party.

Analytics information:  We may use analytics tools (including third-party tools) to help Us measure traffic and usage trends for the Products. These tools collect information sent by your device or Our Products, including the places you visit, how often you use the Products, add-ons, and other information that assists Us in improving the Products. We collect and use this analytics information in an aggregated form with analytics information from other Users so that it cannot reasonably be used to identify any particular individual User.

Log file information:

  • Log file information is automatically reported by your browser each time you make a request to access (i.e., visit) a web page or app. It can also be provided when the content of the webpage or app is downloaded to your browser or device.
  • When you use Our Products, Our servers may automatically record certain log file information, including your web request, Internet Protocol (“IP”) address, browser type, referring / exit pages and URLs, number of clicks and how you interact with links on the Site, domain names, landing pages, pages viewed, and other such information. We may also collect similar information from emails sent to Our Users which then help Us track which emails are opened and which links are clicked by recipients. This information allows for more accurate reporting and improvement of the Products.

Device identifiers:

  • When you use a mobile device like a tablet or phone to access Our Site or other Products, We may access, collect, monitor, store on your device, and/or remotely store one or more “device identifiers.” Device identifiers are small data files or similar data structures stored on or associated with your mobile device, which uniquely identify your mobile device. A device identifier may be data stored in connection with the device hardware, data stored in connection with the device’s operating system or other software, or data sent to the device by GarageTime.
  • A device identifier may deliver information to Us or to a third party partner about how you browse and use the Products and may help Us or others provide reports or personalized content and ads. Some features of the Products may not function properly if use or availability of device identifiers is impaired or disabled.

Metadata: Metadata is usually technical data that is associated with Submitted Content. For example, Metadata can describe how, when and by whom a piece of Submitted Content was collected and how that content is formatted.  Our Products and processes may make use of such metadata. 

3. Garage/Host Profile Pages

Garage and Host profile pages may contain information that Hosts include about: the location (state, city, neighborhood), size and other measurements, construction, availability, parking, features, equipment, potential uses, limitations, insurance (if any), the Host’s specific work or experience, and other Garage or Host-related information relevant to potential Guests.  Garage and Host profile pages may also contain certain other information about the Garage or Host as decided by GarageTime (e.g., reviews, User notices, etc.).  Notwithstanding the foregoing, GarageTime does not review Host or Garage information. Hosts acknowledge that information provided by them about Garages through and in connection with the Products is Submitted Content and subject to the terms set forth in this Privacy Policy and the Terms and Conditions.

4. Guest Profile Pages

Guest profile pages may contain information that Guests include about: potential uses, needs, work, time limitations, requests, past experiences, or other Guest-related information relevant to the use of Garages.  Guest profile pages may also contain certain other information about the Guest as decided by GarageTime (e.g., reviews, User notices, etc.). Guests acknowledge that information they provide about themselves on the Products is Submitted Content and subject to the terms set forth in this Privacy Policy and the Terms and Conditions. 

5.  Storing and Sharing of Your Information

Your information may be provided to third parties as set forth below and according to the Terms and Conditions.

Parties with whom We may share your information:

  • We may share your information as well as information from tools like cookies, log files, and device identifiers data, with third-party organizations that help Us provide the Products to you (“Service Providers”). Service Providers may provide hardware, software, networking, hosting, storage and related technology services. Our Service Providers will be given access to your information as is reasonably necessary to provide the service within a Product under reasonable confidentiality terms. GarageTime incorporates reasonable safeguards to help protect and secure your Personal Information. However, no data transmission over the Internet, or wireless transmission, or electronic storage of information can be guaranteed to be 100% secure.
  • We may also share certain information such as cookie data with third-party advertising partners. This information would allow third-party advertising networks to, among other things, deliver targeted advertisements that they believe will be of most interest to you.
  • We use reasonable efforts to avoid providing Personal Information to third parties.  We may remove parts of data that can identify you and share anonymized data with other parties. We may also combine your information with other information in a way that it is no longer associated with you and share that aggregated information.
  • By using the Products, you hereby acknowledge that GarageTime may make your Submitted Content available to third parties as provided according to this Privacy Policy and in the Terms and Conditions.  You recognize that allowing third parties to make use of your Submitted Content is integral to the Products, enhances the User experience, and helps to fund the Products.  You further acknowledge that by providing your Submitted Content on the Products, third parties may be permitted to use your Submitted Content for commercial and advertising purposes without compensation to you.  
  • We may share certain information as required by law or as necessary to enforce this Privacy Policy or the Terms and Conditions.  

6. Children

GarageTime does not knowingly collect Personal Information anyone under the age of 18 and We will delete any information later determined to have been collected from a user younger than the age of 18.  IF YOU ARE UNDER THE AGE OF 18, DO NOT USE OUR PRODUCTS. 

7. Privacy Questions

If you have any questions or concerns about GarageTime’s Privacy Policy or data processing, please contact GarageTime at: team@bookgaragetime.com